updating software
Moderators: al wolford, sbk, Bob, Kayvon
-
evetsnotals
- Posts: 1
- Joined: Sat Apr 30, 2011 1:52 pm
updating software
hey, I'm new, so just trying to figure things out. I bouth my shark cnc in spring of 09. At that time, it only ran on windows 95. had to buy an old computer to run my machine. Since, that computer has crashed, and current lap top is windows 7. to make matters worse, my original cd of VCarve Pro is damaged, and wouldn't load even if compatible......what do I do? any help appreciated
Re: updating software
With regard to updating the Shark specific software - it is hard to say given limited documentation available. I would recommend calling Rockler, and asking for the Next Wave tech support number. Call them to ask specific questions about what and how you'd upgrade your specific control box and what Basic Panel software you should use.
With the Vectric software - you can also ask Next Wave this question - but I'd go straight to Vectric and explain your situation. They might still have the version you purchased on the shelf, and maybe charge a nominal fee to replace it (assuming you either registered it or still have the registration information). They also have an upgrade program based on the version you own. You may or may not qualify for a reduced price to upgrade to the latest version of the Vectric software you currently have. You can find the contact info on their website - http://www.vectric.com.
With the Vectric software - you can also ask Next Wave this question - but I'd go straight to Vectric and explain your situation. They might still have the version you purchased on the shelf, and maybe charge a nominal fee to replace it (assuming you either registered it or still have the registration information). They also have an upgrade program based on the version you own. You may or may not qualify for a reduced price to upgrade to the latest version of the Vectric software you currently have. You can find the contact info on their website - http://www.vectric.com.