Not to proud to ask for help

[dmyers]

Ok, well my neighbor came by today and he made a new rounding tool path everything from scratch same errors.
We think the controller board that I bought with the 4th axis is bad! That is the only thing we have NO control over.
I can cut 2D or 3D with out the 4axis set and everything works fine. I don't know if NextWave is aware of any problems with the 4th axis controller PC boards before but I will try to contact them this week and see if they say hardware, software or user error.
I'll keep posting until I get this thing working or it goes in the trash.

David

[dmyers]

Well I finally heard from NextWave. I called them and talked to a tech, who told me he would send some test files for me to run and he would send it out within the hour. 6 hours later I called back and left a voice mail, no returned call. Called the next day and left another voice mail, no returned call. Called again before they closed, left a voice mail no returned call.
Got an email last night with a name and email address of someone they thought could help me. Tried the email address and found out that was an invalid email. Now I have to wait until Monday and call and leave more voice mails. I have never had better than a 15-20 percent chance of ever talking with someone when I call with a problem and have never received a call back, I will get an email some times.
So I'm stuck for another weekend with no working 4th axis. I still believe it a back controller board I bought with the 4th axis. But the one and only time I talked to a tech, he said they have never had that parable I'm having with them.

[hmatyas@wi.rr.com]

David

Did you ever figure out your problem? I have tried several things to make my 4th axis work. I have the HD3 controller that I purchased used. I brought a new 4th axis. My table is not even close to being level but I remove my spoil board to get max. cutting diameter. Only once have I made a dowel that had the diameter the same throughout.

What I plan on trying is making 2 3 inch circles, one going to the headstock and the other being attached to the tail stock.
I plan on making the radius 1.5 inches for each side when I take the zeroing of the headstock and tailstock. I will also use shims to make sure that the tailstock is level with the headstock. But before I try I thought that I would research again on how to setup the 4th axis. I appears that New Wave removed their video on how to setup the 4th axis using the "Old controller".

Any information that you can send me if you got your 4th axis to work properly would be greatly appreciated.

Thank you.

Harvey Matyas

[Rando]

I never knew how to update manually because I have to disable the automatic update process to navigate quietly on the internet.

LOL....there is no "quiet" navigating on the Internet anymore. Even the so-called private browser sessions are subject to both
hacking and data leakage.

Run the updates. Always run the updates. The cost of becoming infected with a zero-day exploit (did you kill the print spooler
like Microsoft and the world said to do about two months ago now?) is FAR worse than any data leakage that might happen.

Unless of course you're visiting random "gaming" and/or porn sites, in which case you're already taking way too much risk.

And, of course, if you get messages saying they're gonna release all those videos they have of you, ignore them...they're lying.
Just yet another scam.

Cheers!

Rando

(and yes, I know it's over 2 years ago....just couldn't resist)