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Help with new gantry setup

Posted: Sat Jun 10, 2023 7:17 pm
by mpsheeha1
I recently purchased a refurbished HD5 upgrade gantry for my HD4 from Next Wave. It is too narrow and doesn’t fit the machine… Any thoughts??? Unfortunately I can’t reach Next Wave until Monday :( The gantry brackets measure 31-1/2” across but the gantry only measures 30-7/8”… Seems like it must be an incorrect part but only one size was offered on the website like a one size fits all situation.

Re: Help with new gantry setup

Posted: Mon Jun 12, 2023 6:12 pm
by mpsheeha1
Fixed. NextWave advised I loosen 4 bolts on the back to allow the gantry to fit in place and then retighten. They thought it must have been bumped out of alignment in shipping.