Search found 2 matches

by wcgs9243
Mon Jan 06, 2020 12:00 pm
Forum: Shark Pro
Topic: HD5 pendant touchscreen not recognizing touch
Replies: 1
Views: 4852

Re: HD5 pendant touchscreen not recognizing touch

If anyone else has this issue, here is the fix that worked for me. Place your finger or thumb on the pendant glass while powering up. It will then begin the re-calibration process. It was better to use a stylus or pencil eraser instead of my finger.
by wcgs9243
Sun Jan 05, 2020 8:24 pm
Forum: Shark Pro
Topic: HD5 pendant touchscreen not recognizing touch
Replies: 1
Views: 4852

HD5 pendant touchscreen not recognizing touch

My hd5 pendant touchscreen is not recognizing my touch. When first powered up it ask me to re-calibrate the touchscreen by touching dots in the corners. After completing it returned to the blue screen with the CONTINUE button on bottom; however, it is not recognizing me touching this button. Any sug...