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New HD5 Router Carriage Off by 3/16ths

Posted: Fri Jan 03, 2020 3:15 pm
by Sandow12
I received my HD5 last night. During the setup I noticed the router carriage was way out of alignment. Actually all the bolts on the back of the gantry were loose. I was ale to get those tightened up and squared up the gantry mounts. The router carriage itself is way out of alignment. Front to back it is square to the table and gantry. Left to right it is off by about 3/16ths. It is even noticeable when just looking at it. Is there a way to adjust that left to right on the carriage. The rails look fine when I measure up from the deck they are even.

Re: New HD5 Router Carriage Off by 3/16ths

Posted: Sat Jan 04, 2020 11:25 am
by Sandow12
Support is sending me a new gantry.

Re: New HD5 Router Carriage Off by 3/16ths

Posted: Sun Jan 12, 2020 11:03 am
by OCEdesigns
Glade Support is helping out. To bad you have to wait to get the machine up and running though. Did they say what the issue is?