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Shark HD 5 pendant frozen

Posted: Sat May 16, 2020 2:18 pm
by JimWVR42
My shark HD 5 pendent freezes at continue when I turn on power
I touch continue and nothing happens. Once, earlier, the machine stopped in the middle of
a project and the message, "lost contact with the controller" came up.
I am on hold till Monday when I can call Next Wave unless someone knows a solution.
Hope someone does, I have projects to do. "portraits in Photo Carve Pro"

Re: Shark HD 5 pendant frozen

Posted: Mon Mar 01, 2021 8:08 pm
by jasonellington
My controller is doing the same thing. Was there ever a solution given?

Re: Shark HD 5 pendant frozen

Posted: Sun May 23, 2021 2:27 pm
by David1987
Mine just started doing the same exact thing!!!! what is going on? how do i fix?

Re: Shark HD 5 pendant frozen

Posted: Thu Jun 17, 2021 7:48 pm
by markjonesranger
I had trouble with it when I vac over it with my shop vac. It didn't like the static discharge. So I don't vac over it anymore and it works great now.

Re: Shark HD 5 pendant frozen

Posted: Mon Aug 16, 2021 8:50 pm
by Txbigfoot
I found that you need to redo the calibration. Restart the machine while pressing the lcd d red. At the prompt to calibrate follow the directions. Works !