HD5 pendant touchscreen not recognizing touch

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wcgs9243
Posts: 2
Joined: Thu Nov 07, 2019 6:35 pm

HD5 pendant touchscreen not recognizing touch

Post by wcgs9243 »

My hd5 pendant touchscreen is not recognizing my touch. When first powered up it ask me to re-calibrate the touchscreen by touching dots in the corners. After completing it returned to the blue screen with the CONTINUE button on bottom; however, it is not recognizing me touching this button. Any suggestions?

wcgs9243
Posts: 2
Joined: Thu Nov 07, 2019 6:35 pm

Re: HD5 pendant touchscreen not recognizing touch

Post by wcgs9243 »

If anyone else has this issue, here is the fix that worked for me. Place your finger or thumb on the pendant glass while powering up. It will then begin the re-calibration process. It was better to use a stylus or pencil eraser instead of my finger.

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