HD5 pendant touchscreen not recognizing touch

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HD5 pendant touchscreen not recognizing touch

Postby wcgs9243 » Sun Jan 05, 2020 8:24 pm

My hd5 pendant touchscreen is not recognizing my touch. When first powered up it ask me to re-calibrate the touchscreen by touching dots in the corners. After completing it returned to the blue screen with the CONTINUE button on bottom; however, it is not recognizing me touching this button. Any suggestions?
wcgs9243
 
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Joined: Thu Nov 07, 2019 6:35 pm

Re: HD5 pendant touchscreen not recognizing touch

Postby wcgs9243 » Mon Jan 06, 2020 12:00 pm

If anyone else has this issue, here is the fix that worked for me. Place your finger or thumb on the pendant glass while powering up. It will then begin the re-calibration process. It was better to use a stylus or pencil eraser instead of my finger.
wcgs9243
 
Posts: 2
Joined: Thu Nov 07, 2019 6:35 pm


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