Control Software Not opening on Computer
Posted: Sun Oct 06, 2013 3:31 pm
Two problems.
First, the computer would loose connection with the control box. Moved to another USB connection on the computer and wrapped tape on the box end to tighten the fit, was really loose fitting.
Second, my control software will not open up. It connects to the box, but the software will not open. If I click it again, says another instance is running.
Cant shut it down in task manager.
I have tried all versions of the controll software F,I,H and they do the same. Also tried on my desktop, same results. Opens only a few times.
I keep the computer updated and cleaned and defragged.
Why will the software not open up for me to use?
I had to take orders and will ship the signs from home, felt Like I had a $4000 paperweight at the show. Last show we did, it was all good, sold 24 signs.
I will try Nextwave support next and see how it its !!
Thanks, Glenn
First, the computer would loose connection with the control box. Moved to another USB connection on the computer and wrapped tape on the box end to tighten the fit, was really loose fitting.
Second, my control software will not open up. It connects to the box, but the software will not open. If I click it again, says another instance is running.
Cant shut it down in task manager.
I have tried all versions of the controll software F,I,H and they do the same. Also tried on my desktop, same results. Opens only a few times.
I keep the computer updated and cleaned and defragged.
Why will the software not open up for me to use?
I had to take orders and will ship the signs from home, felt Like I had a $4000 paperweight at the show. Last show we did, it was all good, sold 24 signs.
I will try Nextwave support next and see how it its !!
Thanks, Glenn